Here you will find answers to some of our most frequently asked questions. Feel free to reach out to us with any additional questions that you may have... and expect a rapid response!
What is your process?
Harris Farms offers an extensive lineup of products (check them out in the Standard Designs gallery and pricing page!) for every room of the home, office, and even outdoor living spaces. All products are built to order, allowing for our customers to have total control over size and finish. We also welcome custom orders and very frequently build pieces or designs other than our standard offerings! If it is made of wood and for your home or business, we can make it! Send us your design idea and we will bring it to life!
How do I place an order?
When you've picked your design, size, and finish, you're ready to place an order! All we will need to get your order on the books is basic contact info and a 50% deposit. Contact us and we can gather necessary info and email you an invoice that can be paid online with debit/credit card, or in person with card, cash, or check. We use Square credit card processing for maximum security and a user friendly process.
What is the turn around time for orders?
Timeline can vary over the course of a year. We encourage you to reach out to us for current booking date when you are considering placing an order. We also offer rush services on some items for a 25% up-charge (inquire for details!)
How do I get a quote for a custom piece?
Just send us a message! Once we know what design you'd like, and what size works best for you, we can get a quote worked up for your custom piece.
What types of wood do you use?
Our standard tables tops are constructed from furniture grade white pine, and our framing is a mixed variety of fir, maple, pine, and poplar. For a slight upgrade fee, top surfaces can be built from maple or poplar, and custom top materials are available on request. Outdoor pieces will typically be built from pressure treated yellow pine, and in many cases a cedar upgrade will be available.
Do I need an appointment to visit the shop?
Appointments are certainly recommended to make the most of your visit, but aren't required to come by and see us. If you would like to schedule an appointment to discuss orders, for us to draw up a custom design, discuss finishes, etc, send us a message/email to reserve a time that is best for you. We have open hours 6 days a week at our shop in Simpsonville, SC!
Do you refinish/refurbish furniture?
We do not offer furniture refinishing. If you have unfinished pieces, we do offer finishing services, and in some cases we may be able to refurbish your exisiting pieces with a paint over paint or paint over stain option. Inquire for details!
What is a standard/basic finish?
A standard finish is any basic minwax oil based wood stain, or any solid paint. Standard finished pieces can be all stained, all painted, or a two toned combination (for most pieces.) For modest up-charge, we offer a very large range of mixed stain colors, specialty finishes, distresses, and unique finish techniques. See our Finish Examples for samples.
Where is your storefront located and what are your business hours?
Our workshop is also our storefront and office. We are located at 554 New Harrison Bridge Road, Simpsonville SC 29680. We are only a few minutes from I-385, Fairview Road, I-85, and Highway 25. We're open 8:00 am - 5:30 pm Monday through Friday, and 9:00 am - 2:00 pm Saturday. We are closed on Sundays.
Do you offer delivery?
Delivery options are available to our customers through local moving companies. We are happy to refer you to a local option for you to use to get your new furniture home safe and sound.
Do you stock furniture?
Since we offer customization on all of our designs, we do not stock pieces for immediate sale. We do always have in-progress or recently completed orders around the shop that we welcome folks to come see in person, along with finish samples and a digital gallery that we can go through together.
Do you make built-ins?
We offer "off site" built ins, where we build your desired piece in our shop, to your exact specifications so it can slide right into place in your home. We can build to accommodate existing features of your home, and use moulding and trim to achieve the "built in" appearance.
Still have questions?
No Problem! Feel free to reach out to us by the Contact page, email, phone, text, or messenger via our Facebook page
All order details must be finalized withing 10 days of booking. Any changes made after the 10 day period may result in a delay of your order.
Deposits are non-refundable.
Some seasonal expansion/contraction is always possible with wood built furniture. Please contact us to discuss repairs of any major concerns.
Completion dates for all orders are estimates. We do our best to stay on schedule but will always opt for running slightly behind versus rushing through the build process. Thank you for understanding.
"Absolutely phenomenal work, I would highly recommend this company to anyone looking for excellent quality furniture. Custom built to the measurements you need, they are professional and have left me 100% satisfied every time! Thanks Harris Farms!!"
"We recently picked up our second piece of custom furniture from Harris Farms. We have been so pleased with the quality and craftsmanship of this furniture as well as the flawless customer service. We will definitely be placing more orders in the future."
"Just picked up our table yesterday. It surpassed our expectations! Amazing quality and craftsmanship! Definitely recommend and will be back!"